Why does it ask for a password in MyAccounts? I do not have/have forgotten the password. What should I do?
The password feature protects your account from unauthorized access and we strongly recommend that your account be password protected.
If you have forgotten your password, please type in your email address and use the links provided therein to have the password sent to your primary email address as originally registered with us.
If you have never set up a password, simply go to your account, type in your email address and when asked for a password, type in a password that you wish to use. If no passwords have been set up to date, the new password you type in will automatically become the password associated with your account.
If you remember your password but the system still keeps on asking for it, it may be because you have cookies disabled on your computer. When you enter a password, a session cookie is used to store that information so that the site knows who it is that is trying to access it and whether access should be allowed or not. If no cookie gets stored, the page will keep asking for your password again and again. The session cookie however gets deleted and removed as soon as you close your browser thus privacy not becoming an issue. Please reset your browser to allow cookies or if you are running a firewall, allow it to ´trust´ our site and then log back into the MyAccounts section at our website at this link.
If you are still having trouble, please use the Trouble Shoot page provided for the purpose.
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