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How do I update my addresses or details prior to my next order or while my current order is being constructed and worked on?

If you wish to change your delivery address or any other personal information prior to placing your next order, please log into the MyAccounts Section and make all your changes thereof.
If you wish to make a change while your order is being constructed and being worked on, please update your shipping address in the MyAccounts section and send an email with the address that the order should be shipped to and the dates within which the order should be delivered.
If you feel you would probably be at a different address in the few days after the order is in the completing stages or when your order is expected to be delivered, kindly email the new address to us at your earliest convenience.
Please include the new address and telephone contact numbers and also indicate your customer ID in the subject field of your email.
Notification by phone to (66) 81 987 8717 will also help ensure that your address is correctly updated with our logistics department in a timely manner to ensure the new address being used for your shipment.



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View our top Questions.

Other commonly asked questions about Order Status , Shipping, Turnaround

  1. What is difference between Priority processing and Rush Processing?
  2. I want to change my Shipping address. How?
  3. How long after an order is shipped do I receive it? Can I choose who to ship with?
  4. What is the estimated dispatch date?
  5. To what countries are orders not shipped?
  6. What are the Conditions, Customs Duties or Taxes that I must be aware of ?
  7. Where and How do I send samples for replication or reproduction? Where, How do I send cloth for CMT work?
  8. Do you ship to / deliver to UK ? USA ? Australia ? What countries do you ship to ? How long does it take to arrive ?
  9. I submitted my Order sometime ago, why is it still Pending?
  10. Where is My Order?
  11. What is the Turnaround Time at MySuitShop.com?
  12. How do I track my order online?
  13. What are the Shipping and Handling Charges?
  14. What is Priority Processing?
  15. Why is my order still pending?
  16. What is Rush processing and the conditions you must aware of before selecting this option?
  17. What is the turnaround of Ready to wear items?

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Contact : Telephone & Facsimile
Tel: + 66 - 2 - 6500956 Hotline: + 66 - 81 - 987 8717 Fax: + 66 - 2 - 6500956.
USA/Canada: Tel: 1 646 257 5886 Fax: 1 703 997 5593.
UK: Tel: (44) 020 3239 0756 Fax: (44) 0207 900 3541
Ireland: Tel: (353) 1 442 9424
Australia: Tel: (61) 08 6102 1231
New Zealand: Tel: (64) 09 889 3909
South Africa: Tel: (27) 31 813 5393
Japan: Tel: (81) 50 5532 9755
Sweden: Tel: (46) 8 559 24 639
Denmark: Tel: (45) 36 98 83 79

My Suit Shop is a respected member of The Association of Sewing and Design Professionals of America and an Equal Opportunities Employer.

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