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I submitted my Order sometime ago, why is it still Pending?

We apologize for any slight delays in order processing since all orders need to be manually screened before being processed. This is to protect your the card holder and us the merchants from unscrupulous activity on the internet. Sometimes due to an extraordinary number of orders, the delay because of the queue can be a bit long. However, rest assured that such delay in processing DOES NOT affect the ultimate turnaround times. Please standby for further communications and updates as soon as your order has been processed.



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View our top Questions.

Other commonly asked questions about Order Status , Shipping, Turnaround

  1. What is difference between Priority processing and Rush Processing?
  2. I want to change my Shipping address. How?
  3. How long after an order is shipped do I receive it? Can I choose who to ship with?
  4. What is the estimated dispatch date?
  5. To what countries are orders not shipped?
  6. How do I update my addresses or details prior to my next order or while my current order is being constructed and worked on?
  7. What are the Conditions, Customs Duties or Taxes that I must be aware of ?
  8. Where and How do I send samples for replication or reproduction? Where, How do I send cloth for CMT work?
  9. Do you ship to / deliver to UK ? USA ? Australia ? What countries do you ship to ? How long does it take to arrive ?
  10. Where is My Order?
  11. What is the Turnaround Time at MySuitShop.com?
  12. How do I track my order online?
  13. What are the Shipping and Handling Charges?
  14. What is Priority Processing?
  15. Why is my order still pending?
  16. What is Rush processing and the conditions you must aware of before selecting this option?
  17. What is the turnaround of Ready to wear items?

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