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What is Rush processing and the conditions you must aware of before selecting this option?

In Rush processing the order will be forwarded to production overtaking the weekly orders and backlog to make sure that the date provided for the dispatch is followed. However, there can be instances when the order dispatch is delayed due to delays in order completion. Such delays can be due to fabric availability issues, delays in payment processing for the order, fabric delivery delay from our suppliers or as is the case in most instances, due to extremely specific, complicated or detailed features of the order or parts of the order. Delay can be expected if there are features in the garment that go beyond the usual details in our custom garments or if there are styling features that need additional work to incorporate. Delays can also occur if incomplete or incomprehensive information has been received in regards to an order or if there has been delays in responses received from you if we have asked for any clarifications or explanations in regards to the order.
In these circumstances the order might get delayed for few days and the rush charges will NOT refunded.



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View our top Questions.

Other commonly asked questions about Order Status , Shipping, Turnaround

  1. What is difference between Priority processing and Rush Processing?
  2. I want to change my Shipping address. How?
  3. How long after an order is shipped do I receive it? Can I choose who to ship with?
  4. What is the estimated dispatch date?
  5. To what countries are orders not shipped?
  6. How do I update my addresses or details prior to my next order or while my current order is being constructed and worked on?
  7. What are the Conditions, Customs Duties or Taxes that I must be aware of ?
  8. Where and How do I send samples for replication or reproduction? Where, How do I send cloth for CMT work?
  9. Do you ship to / deliver to UK ? USA ? Australia ? What countries do you ship to ? How long does it take to arrive ?
  10. I submitted my Order sometime ago, why is it still Pending?
  11. Where is My Order?
  12. What is the Turnaround Time at MySuitShop.com?
  13. How do I track my order online?
  14. What are the Shipping and Handling Charges?
  15. What is Priority Processing?
  16. Why is my order still pending?
  17. What is the turnaround of Ready to wear items?

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Contact : Telephone & Facsimile
Tel: + 66 - 2 - 6500956 Hotline: + 66 - 81 - 987 8717 Fax: + 66 - 2 - 6500956.
USA/Canada: Tel: 1 646 257 5886 Fax: 1 703 997 5593.
UK: Tel: (44) 020 3239 0756 Fax: (44) 0207 900 3541
Ireland: Tel: (353) 1 442 9424
Australia: Tel: (61) 08 6102 1231
New Zealand: Tel: (64) 09 889 3909
South Africa: Tel: (27) 31 813 5393
Japan: Tel: (81) 50 5532 9755
Sweden: Tel: (46) 8 559 24 639
Denmark: Tel: (45) 36 98 83 79

My Suit Shop is a respected member of The Association of Sewing and Design Professionals of America and an Equal Opportunities Employer.

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