How do I see/view/send an EMAIL ORDER or ORDER BY EMAIL?
To see or view an order that you have sent to us by email, simply log into your account after 24 hours and go to the current orders page. Here you will be able to view the order that has been manually input by us. You will be able to view the status, estimated dispatch date and other relevant information all in one place.
To email us an order, simply follow the steps outlined below -
Kindly email us the following details.
1 - The items you would like to order.
2 - The style number of each of the items.
3 - The fabric number of each of the items.
4 - The colour of each of the items. A perfect format for quick and easy manual order entry is
1 suit, fabric 101, colour black, style 1
1 suit, fabric 102, colour blue, style
and so on...
5 - Any special requests for any of the items such as handstitched lapels and pockets on jackets, working sleeve buttons on jackets, contrast linings on jackets and vests, monogrammes on jackets, vests or shirts and any other very particular specifications you would like to see in any of the custom pieces being ordered.
6 - The measurements can be submitted by logging into your account using your email address and going to the Measurements Portfolio section.
7 - When we have received the order information, our sales team will input the order to your account manually and an email notification will be sent to you to submit payment for the order. The order will thereafter go into production and periodic updates will be emailed to you to keep you abreast of the status of the order.
Other commonly asked questions about The Ordering Process
- What are the Prices for suits, shirts, pants?
- How and where do I send samples to copy?
- How do I send photos and digital images?
- How do I make changes to an order I have already placed?
- What is the Buy a Gift feature?
- What is the Allow us to make a Suggestion feature?
- What are Off-Site Purchases?
- What are Package Offers and How do I order a Wardrobe Special?
- How do I add custom choices such as monogrammes or buttons or lining etc to pieces selected in the Package Offers?
- What do I do? How do I order?
- Can I make changes to styles that are displayed in the various collections? How?
- I am unable to submit an order Online/ The site is not taking my Order ! What should I do?
I have a different question about The Ordering Process (Send an Email)