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I dont see my order in MyAccounts. Where did it go? Do you still have it?

There are two reasons why you may not see your order in your Accounts.
It is possible that the order has been moved to the order history page. Please use the links within your accounts section to access the order history pages to review your order.
It could also be that you are using a different email address to access your account than the email address you originally used to place your. YIn this case, please log out and then log back in using the original email address and password.
Remember to add your new email address into your account after you access it with your original email address, so that in future, you do not need to remember which email address was used and you can access your account using either of the email addresses.
Should you still have trouble accessing your account, please use the Trouble Shoot to let us know. We will be glad to help.



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Other commonly asked questions about MyAccount Section

  1. I am unable to log into MyAccounts. What should I do?
  2. What is the MyAccounts feature?
  3. How do I check the status of my orders at MySuitShop.com?
  4. How do I track the status of my order online?
  5. What is Order "Pending" in my accounts?
  6. What is Order "Processing" in my accounts?
  7. Why does it ask for a password in MyAccounts? I do not have/have forgotten the password. What should I do?
  8. How do I set up an Account ?
  9. What is the status - QC?
  10. What is order "sourcing" in My Accounts?
  11. What is Order "Executing" in my accounts?
  12. What is Order "Awaiting Info" in my accounts?
  13. What is Order "Completing" in my accounts?
  14. What is Order "Shipped" in my accounts?

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Tel: + 66 - 2 - 6500956 Hotline: + 66 - 81 - 987 8717 Fax: + 66 - 2 - 6500956.
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