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2) How do I know if MySuitShop is for me? 3) How do I best take sizes? With clothes on or without any clothes on? 4) I want corporate logo, personal logo on the garments I Order. 5) What are the Shipping and Handling Charges? 6) What is the difference between a Suit Jacket, a Blazer and a Sports Jacket ? 7) What is Super 100s, 110s, 120s, 130s, 150s, and 180s? 8) What about Big and Tall sizes? 9) What is the Turnaround Time at MySuitShop.com? 10) What is Dormieul? Two dimensional measurements such as lengths, shoulder widths etc can be taken off another piece of clothing that fits well but three dimensional measurements such as chest circumference, stomach etc should be taken off the body. Please use the video tutorials on the forms to see how best the measurements should be taken. When taking Measurements, we would recommend a thin shirt or t-shirt and a well fitting pair of pants be worn. Please do not take measurements wearing a jacket or jeans or shorts and other such casual clothing. Tights, jogging suits, corsets or any other body binding garments should not be worn when taking the sizes. For Pants and Trousers measurements, ideally the pants you wear when taking the measurements should sit exactly where you would like your custom pants to sit if these are being ordered. Bear in mind the position of the pants waist band on the waist at the sides, front and back as required when taking the measurements for the pants outseam and U-crotch. Jacket lengths do not necessarily have to conform to the second knuckle on the thumb since some have long arms and others short arms as well as styles selected also make a difference. Ideally the standard jacket length should cover at least the buttocks at the back and the crotch in the front. Do not take the neck size of shirts tightly or snugly. Make sure a finger is kept between the tape and the body for comfort allowance for the collar. We do not prefer using off the rack measurements for custom clothing..for obvious reasons! When submitting shirt sleeve lengths, do not submit half shoulder and sleeve length as sleeve length is generally understood specially in the USA. Please measure sleeve length from the top of the shoulder to the length desired as is described in the measurements forms. For your convenience, each measurement requirement for each kind of garment is indicated using icons so that those minimal sizes get submitted as necessary, with your order. [Top] For us to be able to offer a competitive price for the work, please be kind enough to email us the style of shirt or jacket that you wish to order, the number of pieces you would like to order and a digital image of the logo you wish to have placed on the garments. The image can be sent to us as a Jpeg file format which ends in the extension .jpg and is of no larger than 100 kb and should multiple images be sent, please zip them before transmission to make for easier uploads and downloads. Please let us know the colours, back ground colours if any and the location and size of the logo as well. Once confirmed, we would forward to you a price quote and request any additional details as necessary. [Top] We may from time to time, use other couriers such as UPS, DHL, FedEx and others. The discretion of which courier to use for which shipment dispatch rests entirely on us as we try to use the most efficient method of delivery we deem appropriate at any instance and for any order. Please note that orders under US$200 do carry a small micro-shipment charge of US $15 to cover the additional cost incurred due to volume/weight parameters of the shippers. [Top] Another difference is that while suit jackets are matched with exactly the same colour as the pants, sports jackets can be any colour and usually with a pattern such as hounds tooth or herringbone or checks and if solids, they are usually very light or very dark colours..never ´in between´ colours. Sports jackets should never be in stripes or prince of Wales checks as these are suitings. Blazers are always solids and only in dark blue, navy, black, burgundy, dark green, red and white or ivory. Blazers must always have gold or silver buttons while sports jackets should have matching buttons as should suit jackets. The cut of the three are pretty much similar though sports jackets can never be double breasted. Blazers can be single or double breasteds and suits too can be single or double breasteds. Vents are the openings on the back of the jackets. Some call it slits. Classic traditional styles usually have one vent..center vent.. at the back of the jacket. Very traditional British or 50s and 60s style of jackets have two vents..side vents .. at the back of the jacket and more modern ´Italian cut´ slim styles have no vents at the back of the jacket in which case the hips tend to be a bit on the snug side as well. [Top] For Men - Height 5 ft 11 inch and above or Chest 46 and above is Big and Tall. For women – Height 5 ft 10 inch and above of size 12 and above is Large sizes. Should an order be placed in regular sizing categories and it is found that the sizing is actually big and tall or large sizes, the price differential will automatically be added to the order totals upon processing of the order. [Top] For Resellers, depending on availability, swatch sets if ordered, may take longer since if new sets are being prepared, the labour intensive project might take longer than the week to ten days standard turnaround time to complete. Exact schedules for swatch sets to resellers can only be confirmed on a case by case basis. If fabric swatches or our Digital Catalogue are ordered, the swatches or catalogue are prepared in around three working days and shipped according to the indicated preference when submitting the swatch/catalogue requisition request. If swatches or the catalogue are shipped by courier, delivery is in three to four working days. If however, the swatches or catalogue are ordered to be shipped by airmail, it can take four to six weeks for delivery. Regretfully no tracking facility is available to track swatch request orders that are airmailed. Couriered swatches or catalogues can be traced via the MyAccounts section as one would track custom clothing orders. We however to send out constant updates to the progress of the orders and as soon as orders are processed, an expected dispatch date is indicated via email. To track packages please use the tracking facility provided in the MyAccounts section in the current order details page. In regards to the Estimated Dispatch Date, the estimated dispatch date is displayed in the MyAccounts section where your order is listed. This is the date we believe your order will be shipped depending on the current volumes of work we have on hand. However, as noted, this is but an estimated date and not an absolute date. On most instances, we are able to ship orders much before the estimated dispatch date displayed, however there can be instances when the order dispatch is delayed due to delays in order completion. Such delays can be due to fabric availability issues, delays in payment processing for the order, fabric delivery delay from our suppliers or as is the case in most instances, due to extremely specific, complicated or detailed features of the order or parts of the order. Delay can be expected if there are features in the garment that go beyond the usual details in our custom garments or if there are styling features that need additional work to incorporate. Delays can also occur if incomplete or incomprehensive information has been received in regards to an order or if there has been delays in responses received from you if we have asked for any clarifications or explanations in regards to the order. We do try our best and succeed in 99% of the time to ship orders within the estimated dispatch date specified for your order. Should an order be needed before the estimated dispatch date, please feel free to Contact us with the order number(s) and the required delivery date of the order so that we can upgrade your order to priority processing for a small fee as noted in the Priority Processing information in the FAQ sections of our site. Please note that delay of maximum of a week counted from the estimated dispatch date may be experienced during the month of April due to the annual Thai New Year Holidays. [Top] Dormieul is famous for its ´smooth as silk´ finish of wool suitings and have a lustre to it that exudes High Class Taste and Refinement. A person who wears Dormieul stands out as someone who knows what to wear and how to wear it. You can learn more about fabrics by visiting our Glossary pages or you can do quick Cloth searches using one or more criteria to help pick specific cloth you might be interested in, based on the weight, patterns, content and other requirements. [Top]
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